Refund policy
It is our goal to make your experience with us wonderful! There are sometimes issues and we are here to help. Please read our policies below:
Exchanges
We have a 90-day exchange policy, which means you have 90 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags. You’ll also need the receipt or proof of purchase.
We have a limit on exchanges, which only allows for one exchange per item per order.
To start an exchange, you can contact us at support@blessedmentality.com
Returns
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@blessedmentality.com
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@blessedmentality.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Lost packages
Please contact USPS immediately if your tracking number states "Delivered" and there is no package. Please note, that USPS will sometimes deliver the next business day but will marked "Delivered" in their system.
Please also contact us immediately after contacting USPS so that we can help you on our end. We are always happy to help out and see how we can help.
Exceptions / non-returnable items
Personalized/Custom Orders
Gift Cards
Seasonal Items: Size exchanges are allowed.
Final Sale
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
